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About Us
This website is owned, managed and operated by Sarratt Management Limited trading as Champagne-House.co.uk. Champagne-house.co.uk, Sarratt Management Limited, 46 Saunderton Vale, Saunderton, Bucks, HP14 4LJ Registered in England: 5362091
Privacy Policy
This website is owned, managed and operated by Sarratt Management Limited trading as Champagne-House.co.uk. Champagne-House.co.uk respects your privacy. This policy explains how we collect, protect and use data you give use when you use this site.
How we Collect Data
We may ask for information about yourself when you place an order, whether online, by telephone or in writing, when you enter promotions or when you information. We may also invite you to complete surveys or provide us with feedback. If you choose not to enter this data then some functions of the website will be unavailable to you. We may also collect data through the use of 'Cookies' which help our online shop functions and help us to measure traffic flows through our website.
How we Use your Data
We use your data to improve the service we offer you and to try and ensure that you get the best out of our websites.
Non-marketing use
We will use the information you give us for administration purposes and any other purposes made clear in the data entry forms themselves and on any pages or emails which link to such forms. If you place an order with Champagne-house.co.uk, we will record your details, except for credit card related data. These data will be used principally to provide you with the goods and/or services you have purchased. We retain the data you provide including data we collect when you place an order or use our services and facilities. Your data may be used for accounting, billing, audit, credit or other payment card verification, security, administrative and legal purposes, customer relations, and/or to help us in any future dealings with you, for example by identifying your requirements and preferences. For these purposes we may disclose your data to any of the following: other companies in the Sarratt Management Limited group, other companies involved in providing you with the goods and/or services you have ordered (including our payment service provider, WorldPay, logistics providers and customer service agents), processing companies, our technology suppliers, government and enforcement agencies and credit and charge card companies.
Direct Marketing
The data you give us about yourself will enable us to give you updates using the contact details you provide, on promotions and services we think may interest you or to ask you to help us with market research. To improve our picture of your interests we may link the data you give us with any data we have gathered about your use of the site. Whenever we ask you for information about yourself you may, by ticking the relevant box, opt out of receiving these marketing communications from us. In addition, whenever you are contacted by email you will be told how to opt out of being updated by email in the future. From time to time we may run customer surveys. For the purpose of these surveys, we may combine cookie data with your answers but we will ensure that the survey results do not identify individual respondents. Disclosure of your data to others may be necessary to ensure the smooth provision to you of the products, services and information you request. Your order data may be disclosed to the other entities described above under the heading 'How we use your data'. We use links to improve your experience of our website. We will always seek to make these links clear, so that you know if and when you have left our website. These websites are owned and run by other companies and organisations and we cannot accept responsibility for any information you divulge to a linked website.
Security Policy
Champagne-House.co.uk makes every effort to maintain customer confidentiality when securing an online payment. This includes ensuring the security of your credit card details and other personal information. All of your payment information is encrypted as it travels over the Internet to our payment provider WorldPay. It is not handled by Champagne-House.co.uk. As with any standard email; emails containing your personal data sent to or from us will travel in a non-encrypted format. We consider your privacy to be of the utmost importance, and are governed by the UK Data Protection Act 1998.
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